Why the Heart?

Leadership - what is it?

Leading vs. Managing

What is leading with the heart?

Intuition vs. experience

What happens when you lead with heart (outcomes and benefits)

Leadership with "heart" can be heart-healthy

How to practice leadership with heart

Components of leadership with heart

Share vision and goals

Go public with vision, dreams, and beliefs

Encourage risk-taking with reflection and accountability

Create an environment where people want to participate with full hearts

Keep an open heart, open mind…open door

Celebrate the work dance

Celebrate and appreciate

Honesty

Courage

Perseverance

Respect

Giving

Stay true to the heart of the work

Never compromise your integrity

Advocate equity and fairness

Promote with integrity

Practice transparency

Recognize when it’s time to move on

Dialogue with heart

Talking with instead of talking at

Choose words carefully, strategically

Carry the message with clarity, firmness and respect

Understand defensiveness

Laughter is the best medicine

Delivery

Body talk

Tone

Writing etiquette

Practice what you preach...walk the talk

Own your behavior

Learn from mistakes

Solution vs. problem

Project a professional image

First impressions, manners and etiquette

Heart-to-heart

Guide according to the big picture

Coach with greatness and success in mind

Keep expectations high and realistic

Sage on the stage vs. guide on the side

Emotion vs. passion and professionalism

Feedback – firm, inquisitive, thought-provoking

Redirect with suggestions, accountability and timelines

Reflection

Reflection vs. reaction

Experience

Confidence without arrogance

Nurture confidence in others

Believe

Reflections:

Lifelong learning

Teachable moments